Terms & Conditions

1. Introduction

Welcome to the Kiwiwallet website, please read our terms and conditions carefully which relate to information regarding use of this website. By using this website, you are agreeing to these terms and conditions as a registered user or subscriber. If you have any question regarding to our terms and conditions please do not hesitate to contact us or email us support@kiwiwallet.co.nz

2. Privacy Policy

All personal data collected by kiwiwallet is governed by our privacy policy, for further information please see our privacy policy

3. Membership

Kiwiwallet only provides cash rewards or cashback in New Zealand Dollar (NZD). Kiwiwallet membership is available through registration process. You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

You must not allow any other person to use your account to access the website. You must notify us immediately if you become aware of any unauthorised use of your account.

4. Cashback

As a registered Kiwiwallet member you can earn cashback or cash reward for making a purchase from various retailers which are listed on our website. Kiwiwallet can only provide cashback on legitimate, genuine and completed transactions which successfully tracked and verified by the retailer. Once your transaction is successfully tracked and verified by the retailer, we get a commission from the retailer and we pass on this commission in the form of cashback onto you.

Also take into consideration that under certain circumstances, your transaction may not get tracked or qualify for a cashback. Under any conditions, we cannot be held responsible for the same. Retailers deem a transaction to be genuine or valid through their own set of rules. A transaction deemed as in-genuine or invalid by the retailer would not qualify for a cashback.

From time to time retailers may increase or decrease the cashback rates in which case the cashback offer illustrated on our site may be inaccurate. We take practical and reasonable care and skill to ensure that the data provided on Kiwiwallet is accurate and up to date. However, we give no warranty of the accuracy of any information on the website and do not accept liability for any errors or omissions, neither do we accept liability for any resulting damage or loss.

  • Cashback may not appear in member's balance and may be forfeited by Kiwiwallet under the following circumstances:
    • In case the user is not logged into his/her account while transacting through Kiwiwallet and we receive an unattributed cashback payment which is not associated with any user account.
    • In case the cashback is attributed to an account which is terminated by Kiwiwallet.

5. Payments

Once a member successfully completes a cashback qualifying transaction and we have received the resulting cashback from that cashback qualifying transactions from related retailer, we pass that cashback to the member. Currently Kiwiwallet only offers bank transfer. Users can make a payment request as per their convenience once they have met a certain criteria.

You can withdraw your confirmed cashback when you have at least $15 in your account. User must ensure to provide correct and updated payment details. Kiwiwallet will not take any responsibility in the event of incorrect payment made. It is the responsibility of our members to pay any tax that may be due is paid according to tax rules.

6. Links to External Websites

The website contains external links to websites operated by parties other than Kiwiwallet, these links are provided for information and as a service to our users. By clicking/activating these links, you will leave Kiwiwallet website. We do not have any control over the nature, content and availability of those sites, will accept no responsibility for the contents or any loss or damages that may result from using these external websites.

7. No unlawful or prohibited use

You undertake to kiwiwallet that you will not use the kiwiwallet website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

You may not use kiwiwallet website in any manner which could damage, disable, overburden, or impair the kiwiwallet website or interfere with any other party’s use and enjoyment of the kiwiwallet website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the kiwiwallet website.

8. Intellectual property rights

We are the owner of all intellectual property rights in our website, and in the material published on it. The copyright and all other intellectual property rights in the content are the sole and exclusive property of the kiwiwallet. You may view the website on your computer/tablet/phone and print its contents on your printer for your personal and non-commercial use ONLY.

Without the kiwiwallet written consent, you may not use, transfer, copy or reproduce any part of its contents, the website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic reproduction by uploading or downloading.

9. Availability

Kiwiwallet reserves the right at any time to modify or discontinue, temporarily or permanently, your access to or use of the website with or without notice.

10. Our Role

Please note that all transactions you make are with individual retailers not with Kiwiwallet. We are not engaged in any way in the transactions you make on any of the retailer's website listed on Kiwiwallet. Our role is to only redirects you to the retailer's website. Thus we are free from any liability or legal obligations that may be applicable to the sellers of those goods and services.

  • Accordingly, we have no control over or responsibility for:
    • Quality, safety or legality of the goods and services offered by retailers listed on Kiwiwallet; or
    • Whether the retailers can or will supply the goods and services they are offering.

11. Inactive Accounts

We reserve the right to terminate inactive accounts due to administration overhead or any other reason. In order to keep your account active and make sure it doesn't get marked as inactive simply log into your account at least once every 12 months.

12. Communications

You hereby expressly agree to receive communications by e-mails from Kiwiwallet relating to services provided through the website.

13. Law

All the provisions of this document and our relationship with each user of Kiwiwallet, is governed by the laws of New Zealand.

14. Revision to these terms and conditions

Kiwiwallet may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

15. Keeping this Agreement

We don't separately file the individual agreement for each user who registers on Kiwiwallet for the cashback service. You can access this agreement at www.kiwiwallet. It is highly recommended that you keep a copy of this agreement by printing or downloading it on your computer. It is only offered in English.

16. Contact Information

If you need any help related to Terms & Conditions of our website. Please email support@kiwiwallet.co.nz or Contact Us and we will be glad to discuss further.

Contact us

Your feedback and questions are important to us. Please contact us with any enquiries you might have.