As a registered Kiwiwallet.co.nz member you can earn cashback or cash reward for making a purchase from various retailers which are listed on our website. Kiwiwallet.co.nz can only provide cashback on legitimate, genuine and completed transactions which successfully tracked and verified by the retailer. Once your transaction is successfully tracked and verified by the retailer, we get a commission from the retailer and we pass on this commission in the form of cashback onto you.
The retailer holds sole discretion in determining the validity of the cashback transaction. We try our best to get your cashback from the retailer but cashback is not guaranteed. If the retailer does not pay us any commission for the transaction, we cannot pay any cashback for the same.
Kiwiwallet.co.nz receives a commission from the retailer after your purchase is confirmed then this commission is given back to you as Cashback.
If your transaction has not been tracked within 72 hours, it means that the transaction is missing.For submitting a Missing Cashback claim, you can go to the Support section of your kiwiwallet account and click on Missing Cashback button and fill out the small form which will include your Order ID and Purchase amount etc.